We design, build, and run AI support agents that move the numbers.
Ship a working support agent in weeks—not months. We integrate with your stack, enforce your policies, and drive measurable impact on AHT, auto-resolution, CSAT, and cost per ticket.
Retail Co. piloted a returns agent: 63% auto-resolution, 44% AHT reduction in 6 weeks.
What our support agent can do
Composable, policy-aware capabilities you can mix and scale.
How we engage
Small pilot, measurable goals, production with SLAs.
Pick a narrow, high-value workflow. Confirm data & policy constraints. Define success metrics.
Ship an end-to-end slice in your stack with guardrails and analytics. Target AHT & auto-resolution goals.
Productionize with SLAs and monitoring. Expand coverage and drive compounding ROI.
- PII masking / scoped access
- Policy evals before actions
- Tool allow-lists & rollbacks
- Versioned prompts & tests
Common questions
No. We automate routine steps so your agents handle decisions and edge cases. Most clients upskill—not downsize.
We baseline AHT, CSAT, cost/ticket, and auto-resolution, then compare pre/post with live dashboards and weekly reports.
We adhere to your policies, segregate environments, and implement logging, masking, and approvals across actions.
1–2 SMEs for domain context and access; we handle design, build, and ongoing operations.
Ready to pilot a support agent?
We’ll ship a working slice in weeks, not months.