Operations Dashboard
Track throughput, quality, SLAs, and anomalies — in real time.
Drill into traces and policy events the moment something looks off. Built for AI agents in production: observability, guardrails, and actionability in one place.
0%
SLA adherence
0%
Auto-resolution
0m
Avg handling time
Throughput (jobs/hr)
0
+8% w/w
Quality (policy pass)
0%
SLA on-time
0%
Met within defined windows
Built for production AI operations
Live KPIs, anomaly detection, trace drilldowns, and policy visibility — so you can move fast without losing control. Compatible with your stack (Slack, Google/Microsoft, Zendesk, Salesforce, NetSuite, and Custom APIs).
Ops monitor — last 24h
Throughput
0
+8% w/w
Quality
0%
Policy pass rate
SLA adherence
0%
Within target windows
Anomaly rate
0%
Flagged by detectors
Stage time — before vs after
Gains from automation, cached context, and tool orchestration.
IntakeBefore: 18m / After: 6m
ClassifyBefore: 12m / After: 3m
ResolveBefore: 35m / After: 15m
AuditBefore: 9m / After: 4m
SLA on-time
0%
Met within SLA windows
Includes dependency checks (upstream jobs, rate limits).
Incidents
Open: 1 Resolved: 12
ID
SEV
Title
Status
#OPS-910
SEV-2
Latency spike in resolve stage (EU region)
Open
#OPS-909
SEV-3
Policy eval timeout for refunds tool
Mitigated
#OPS-908
SEV-3
Indexer lag — knowledge freshness
Resolved
Recent traces
ID
Actor
Action
Latency
Policy
TR-7121
Agent-CS
createReturn
420ms
OK
TR-7122
Agent-OPS
updateOrder
610ms
HITL
TR-7123
Agent-OPS
issueRefund
480ms
OK
TR-7124
Agent-CS
lookupPolicy
1.2s
OK
TR-7125
Agent-CS
changeAddress
350ms
BLOCKED
Policy events
- PII redaction applied (names, emails) — 1,142 items
- Tool allow-list enforced — 9 blocked attempts
- HITL escalation threshold raised on SEV-2
- Data freshness alert — wiki sync lag 24m
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