AI Search & Knowledge
Answers your team can trust—instantly.
Federated, policy-aware search across docs, chats, tickets, and data. Retrieval-augmented generation (RAG) with citations, guardrails, and analytics.
Answer precision
97%
↑ from 62%
Time to first answer
0.7s
p95 < 1.4s
Policy pass rate
98%
PII redaction & allow-lists
Federated sources
Drive, SharePoint, Confluence, Notion, Slack, email, tickets, and DBs.
Grounded answers
Citations, snippets, and page anchors to verify quickly.
Fresh & permissioned
Incremental syncs, row-level ACLs, scoped access.
Smart queries
Rewrites, disambiguation, and multi-hop reasoning when needed.
Live knowledge dashboards
Track precision, coverage, latency, and adoption across teams and sources.
Quality & trust
Answer precision
97%
Eval set pass rate
Citations presentAfter 99% / Before 72%
Citations correctAfter 96% / Before 69%
Employee CSAT (search)
Rolling 8-week survey of resolved queries.
Coverage & latency
Indexed coverage
Docs & PDFsAfter 92% / Before 45%
Pages with anchorsAfter 88% / Before 12%
Chats & ticketsAfter 76% / Before 18%
p95 time to answer (ms)
Caching + hybrid retrieval + reranking.
Adoption & ops
Queries / day
Breakdown by team, intent, and source.
Policy events (30d)
PII redactionsAfter 8 / Before 92
Blocked sourcesAfter 5 / Before 37
Manual reviewsAfter 6 / Before 24
How it works
A hardened RAG pipeline with citations, guardrails, and observability.
Connect sources
Drive, SharePoint, Confluence, Notion, Slack, email, tickets, DBs.
Hybrid retrieval
BM25 + dense vectors + reranking for high-precision recall.
Citations & snippets
Anchors to pages/lines for fast verification.
Guardrails
PII redaction, allow-lists, and policy evals before responses.
Answering
RAG with structured templates; tone and brand controls.
Evals & analytics
Precision, coverage, cost, and policy events tracked nightly.
Works with your stack
Incremental syncs, permission mirroring, and row-level ACLs.
Google Drive
Confluence
Notion
SharePoint
OneDrive
Box
Slack
Gmail
Outlook
Zendesk
Intercom
Salesforce
GitHub
Jira
Linear
Snowflake
BigQuery
Custom APIs
Ready to deploy trusted AI search?
Get a working slice in weeks—not months. Tell us your sources and goals.