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AI Agents

Practical agents that do the work — safely.

We design agents that understand context, follow policies, and take actions through your tools. From customer support to back-office ops — outcomes, not experiments.

40–80%
Auto-resolution
≥95%
Policy pass rate
≤8 wks
Pilot → prod
User
Agent
Tools
Knowledge
Policies
Systems
Agents orchestrate tools & knowledge under policy guardrails, then act in your systems.

What our agents can do

Composable, policy-aware capabilities you can mix and scale.

Retrieval-augmented reasoning

Grounded answers from your docs, chats, and systems.

Tool & API orchestration

Call internal tools with guardrails, approvals, and rollbacks.

Document understanding

Parse, extract, and draft compliant outputs with traceability.

Memory & context

Session memory with scoped retention, PII controls, and TTL.

Policy enforcement

Allow-lists, risk scoring, and human-in-the-loop for sensitive actions.

Production readiness

Observability, evals, SLAs, and cost controls from day one.

AI Agents in Action

From automating customer queries to generating regulatory-ready reports, our agentic systems plug into your tools and policies to deliver outcomes you can measure. Explore example patterns and dashboards below.

Examples & dashboards

Deep dives into real agent patterns across functions.

Where agents shine

Start narrow, automate end-to-end, measure impact.

Customer Support Agent

Understands intent, searches knowledge (RAG), drafts replies, and executes allowed actions.

  • Intent → RAG → Draft
  • Policy checks
  • Tool calls (refunds, returns)

IT / HR Helpdesk Agent

Resets access, provisions apps, schedules PTO, and updates tickets with audit logs.

  • Directory & SSO
  • Approvals & SLAs
  • Audit trails

Sales Assistant

Researches accounts, drafts outreach, logs CRM updates, and schedules follow-ups.

  • Account research
  • CRM hygiene
  • Sequencing

Ops Automation Agent

Monitors queues, prioritizes tasks, and triggers workflows across systems.

  • Prioritization
  • Routing
  • Webhooks & APIs

Finance / RevOps Agent

Reconciles transactions, flags anomalies, and prepares monthly summaries.

  • Reconciliation
  • Anomaly detection
  • Reports

Compliance Copilot

Redacts PII, enforces policies, and maintains evidences for audits.

  • PII redaction
  • Policy guardrails
  • Evidence packs

How it works

Week 0–1

Scope

Users, tasks, policies, and guardrails.

Week 2

Prototype

Narrow task slice with real tools/data.

Week 3

Evals

Success criteria; offline & online checks.

Weeks 3–8

Sprints

Expand coverage; improve reliability.

Ongoing

Scale

Cost/latency tuning; observability & SLAs.

Ready to launch an agent?

Kick off this week. Tell us about your users, tools, and goals.